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Job Description
Superstar Scheduling Coordinator Needed for Busy Orthodontic Practice in Williamsburg, VA
Would you like to change lives by helping to create beautiful smiles?
We are a superior orthodontic practice laser-focused on 3 core values:
- Excellence: providing excellent orthodontic results
- Service: providing exceptional customer service
- Integrity: Treating our patients like they are family
And we are looking for an energetic scheduling coordinator. In other offices, this job might be called “receptionist,” but we view it as so much more. You are likely to be the first person that our patients see; therefore, your reflection of the values listed above is critical to “setting the tone” for their visit.
Excellent interpersonal skills are a must. The superstar we are looking for will be friendly, pleasant, calm, and outgoing. Specifically, they can:
- Carry a conversation with a total stranger focusing on THE PATIENT’S interests, not their own.
- Converse easily with both young children and adults.
- Handle happy, sad, mad, and grateful patients all at the same time.
- Listen well so as to best answer inquiries.
- Converse well on the phone, even in the midst of distractions.
- Comfortably ask for money. If you aren’t comfortable asking for payments, do not apply.
Our environment is fast-paced, but we stay focused on creating an exceptional patient experience unlike any other in health care. Our results literally change lives because we empower people, through beautiful smiles, to unlock their full potential to then go change the world. Prior experience in an orthodontic or dental setting is not required. We can teach you all the orthodontics that you need to know.
To apply for this position:
- Please fill out all of the fields in the application.
- Write at least a paragraph on why you are a superstar.
- Provide a copy of your resume.
- Provide at least one letter of reference.
- Provide a photograph of yourself.
- Provide a phone number so that we can connect with you through WhatsApp.
For the resume and letter of reference, please mail or drop at our office at 1116 Professional Dr STE A, Williamsburg, VA 23185.
Job Description
Superstar Technician Desired for Fast-Paced Orthodontic Practice in Williamsburg, VA
Would you like to change lives by helping to create beautiful smiles?
We are a superior orthodontic practice laser-focused on 3 core values:
- Excellence: providing excellent orthodontic results.
- Service: providing exceptional customer service.
- Integrity: Treating our patients like they are family.
And we are looking for an energetic team member to be the “hands” of the practice.
Your job would be working directly on the patients at the direction of Dr. Joosse. Prior experience in an orthodontic or dental setting is not required. We can teach you all the orthodontics that you need to know. However, there are some skills that a superstar will already possess:
- Interpersonal skills. The superstar we are looking for will be friendly, pleasant, calm, and outgoing. Specifically, they can:
- Carry on a five minute conversation with a total stranger with a focus on THE STRANGER’S interests, not their own.
- Converse easily with both young children and adults.
- Put someone who is anxious at ease.
- Teaching ability. Our superstar will be able to:
- Educate both children and adults on how to care for their teeth.
- Educate, motivate and encourage even the most non-compliant patients to improve their treatment.
- Teach and encourage co-workers how to improve. We work as a team.
- Listen well. Our superstar technician will:
- Listen to the patients’ desires.
- Listen to the instructions given by Dr. Joosse.
- Document accurately the instructions given and the treatment performed.
- Attention to detail. Superstar orthodontic technicians understand:
- Excellent outcomes depend on excellence at every step.
- Excellence in orthodontics is sometimes dealing in fractions of a MILLIMETER.
- Aspects of the job, like sterilization, require excellence ALL of the time.
Responsibilities include:
- Welcome patients, establish rapport, and prepare them for evaluation by Dr Joosse.
- Accurately chart all procedures and notes.
- Take patient records including
- Digital impression/Scan with Itero Element intraoral scanner.
- Panoramic and cephalometric x-rays
- Intraoral and extraoral photos
- Fit bands and deliver bonded appliances
- Prepare patients for bracket placement
- Educate patients about oral hygiene and proper care of their appliances
- Sterilization of instruments
Our environment is fast-paced, but we stay focused on creating an exceptional patient experience unlike any other in health care. Our results literally change lives because we empower people, through beautiful smiles, to unlock their full potential to then go change the world.
To apply for this position:
- Please fill out all of the following fields.
- Write at least a paragraph on why you are a superstar.
- Provide a copy of your resume.
- Provide at least one letter of reference
- Provide a phone number so that we can connect with you through WhatsApp.
For the resume and letter of reference, please drop them off at our office at 1116 Professional Dr STE A, Williamsburg, VA 23185.
APPLICATION REQUIREMENTS
Are you interested in working with a fun, professional orthodontic team? Join our team at Joosse Family Orthodontics! We are currently looking for hard-working individuals to help strengthen and grow our practice.
We require the following items for your application to be submitted:
– Employment application (see form below)
– Resume
– A reference letter
– We ask that you BRING or MAIL your resume and reference letter to our office at 1116 Professional Dr., Suite A, Williamsburg, VA 23185. – – You will hear from us shortly after submission.
EMPLOYMENT APPLICATION
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